We ensure our best that the products you order and the products you get delivered has every specifications matched. However, if some errors occur, you can request for return within a week of delivery and no later than that.
We work our best to satisfy you with our products; however, sometimes some faults may occur, the refund is applicable in such cases. Some of those cases are listed below:
• In case if the product has some defect or damage.
• In case if the product is beyond its expiry date.
• In case if the product gets damaged during/in the process of delivery.
To request for refund/return, reach us through our ‘Contact Us’ section using any medium convenient. Do not forget to mention a valid reason to do so.
Cancellation of any product or service order is applicable only at the time of order confirmation. Once you get a call for order conformation and agree to confirm your order, cancellation will not be applicable.
Note: Return/Refund are not applicable for the following product categories: Injections, Health Monitor & Equipment and Ortho Support and for the products marked with "Note: This item cannot be returned for a refund or exchange."